Experienced Drivers and Insured Limo Service Vehicles

• Drivers are properly licensed and undergo a full screening process inclusive of background and employment history checks.
• Drivers are constantly evaluated on post-ride survey scores, technology usage, on-time performance and more.
• Vehicles are fully insured and regularly inspected to ensure that all maintenance standards are met.
• Paul’s Towncar holds a $1 million Public Liability Insurance plan to cover passengers when they are in the backseat of one of our cars.

Airport Pickup Service

• Our teams use industry-leading technology to continuously monitor traffic reports, ride activity and flight status updates.
• Airport pickup service ride details are proactively adjusted to ensure on-time pickups for our customers. We back this up with our on-time guarantee policy.

Customer Service

• Specially trained agents, respond to calls and emails 24/7.
• Integrated smart technology ensures 90% of all calls are answered in 20 seconds or less.